Delivery

Emails regarding deliveries should be sent to delivery@alphalab.co.uk the cost of carriage will be displayed in the shopping basket and re-calculated every time an amendment is made to your order The cost of carriage will depend on the products you select and quantities in which you select them.

All orders are sent Royal Mail and can take up to 10 working days to be delivered (typically 1-2 days). Unfortunately we are unable to resolve most delivery problems until the 10 working day period has elapsed.

By Courier - Next Day Service

All other larger orders are delivered by courier as a next day service and will require a signature from someone at the address specified.

A maximum of two delivery attempts will be made on consecutive days. If both delivery attempts fail, then the goods will be returned to Lasgair within 2 further working days.

If you do not receive your order after 3 complete working days of dispatch please contact us and we will help resolve any issue.

All orders received prior to 2.30pm will be dispatched same day (Monday-Friday) and are generally delivered within two working days before 2pm.

Please note this is not a guaranteed service.

All orders placed outside office hours will be dispatched on the next working day. (Working hours are 09:00 - 17:00 Monday - Friday)

Offshore Uk, Eire & Scottish Highlands & Islands

These destinations can incur charges at different rates. Whilst putting items into the shopping basket, the regular courier service charge will be displayed. After clicking on the “Purchase Items” button we will contact you by email to confirm if any extra postage cost and we will not dispatch your order or charge your credit card until we have your agreement.

European Destinations
We deliver to the following European destinations:-

Countries:
Austria
Belgium
Finland
France
Germany
Greece
Italy
Luxembourg
Monaco
Portugal
Spain
Sweden

Delivery times vary from 2 – 5 days.
The carriage charge to Europe are as follows:
Consignment charge = £7.35
The carriage charges outside of the EU will be calculated individually and we will email you for your approval before dispatch.

All orders received over the weekend or on Bank Holidays will be processed and dispatched on the next working day.

Whilst all efforts are made to deliver on the next working day, the courier service we use does inevitably suffer delays and cannot guarantee next day delivery.

We are also honest enough to accept that we are not infallible and sometimes run out of stock or are in some way unable to process orders in time for next day delivery, although this is unusual.

If you need any further information concerning the delivery of your order please do not hesitate to contact us at delivery@alphalab.co.uk